Client-Based Care

For more than 80 years, we have been providing client-based care to individuals in our community. This approach to healthcare puts clients first. In order to do that, our staff gets to know each client and their families. We assess everyone’s needs—the person in need of care, the caregiver, and their loved ones.

Our next step is planning. We create an approach based on what we learned about you and your loved ones:

• What challenges are we facing?

• What strengths are already in place?

• What is working, what is not?

If you have any questions on our client care, please call our Health Services Department at 905-827-8800 or toll-free at 1-800-387-7127.

Together, we answer these questions and put your strategy in place.

The client-based care model is also about achieving measurable results. We focus on improving everyone's quality of life through clinical quality care. You will receive high quality of care that is safe, compassionate and ethical. All of our nurses are trained and experienced professionals.