Patient/Client Privacy

Acclaim Health is committed to protecting the privacy and confidentiality of personal health information of patients/clients, and is in compliance with the Personal Health Information Protection Act (PHIPA), regarding the collection, use and disclosure of personal health information.

Patients/clients must consent as to how and with whom their personal health information can be shared.

Please be advised that our sites are monitored by surveillance cameras for safety and security purposes.

Privacy of Personal Health Information Policy

Privacy Complaint of Breach Policy

Donor Rights and Privacy


Privacy Officer

Our Privacy Officer is responsible for ensuring that Acclaim Health team members understand and follow the privacy policies and procedures, and for reviewing and responding to your concerns. You can contact Joanne Hawkins, Privacy Officer at 905-827-8800 x2445, or toll free at 1-800-387-7127.